01
Schedule
Payouts are processed manually through Wise in Philippine pesos on the first of each month for eligible compensation accrued in the preceding calendar month. If the first is a weekend, banking holiday, or non-processing day, the scheduled date visibly moves to the next business day. NextTeammate absorbs transfer and currency-conversion fees.
02
Eligibility
A relationship is eligible only when assignment, paid-service activation, approved relationship dates, acknowledgement, confirmed Wise information, and absence of a hold are evidenced. No payout accrues during the initial seven-day no-charge period. NextTeammate may pay approved legitimate work during payment recovery or after a later client refund or chargeback.
03
Rates and service year
Service Year 1 runs from the first payable date through the day before its first anniversary; Year 2 through the day before the second anniversary; Year 3+ starts on the second anniversary. Effective-dated rates preserve history.
- Launch: Year 1 $120; Year 2 $140; Year 3+ $160 per full paid month.
- Momentum: Year 1 $480; Year 2 $560; Year 3+ $640 per full paid month.
- Scale: Year 1 $960; Year 2 $1,120; Year 3+ $1,280 per full paid month.
04
Calendar-day proration
Partial months use: full monthly rate × inclusive payable active days ÷ actual calendar days in the month, based on the relationship timezone. The daily rate is not rounded before multiplication; the relationship-level result rounds to the nearest cent. Plan changes and service-year anniversaries produce non-overlapping segments.
05
Wise information and cutoff
Teammates provide their Wise-connected email, matching legal name, country, payout currency, and accuracy confirmation. Wise passwords are never collected. Material changes require reauthentication, history, finance notice, and confirmation.
The cutoff is 11:59 p.m. on the final calendar day of the service month in the relationship timezone. Eligible service approved after cutoff rolls to the following payout.
06
Statements, corrections, and disputes
Estimates are non-binding. A statement issues on batch approval and is updated with the revised amount and explanation if it changes before payment. Bonuses and lawful deductions require a written reason, audit record, and authorized approval. Final payout cannot be negative.
Discrepancies must be reported within 14 days. NextTeammate may hold affected amounts during documented investigation and provides written notice. Approved errors may be corrected in a future payout with notice, never below zero. NextTeammate will not seek additional recovery beyond reducing the applicable payout to zero.